We understand the critical role that phone systems play in today's enterprises, and we can help you choose the voice solution that best suits your needs, regardless of the size or scope of your company.

Hosted VOIP

Hosted VoIP is a internet-based telecommunication service that is delivered and managed on behalf of a business by a third-party provider. These services are ideal for small businesses searching for an affordable and centralized answer to their communication needs.

Hosted VoIPs are cloud-based phone systems that replace traditional landlines and support analog equipment.

Features & Benefits

Cost Savings Customized Flexible Scalable Simplified Unified Communication

Direct inward dialing (DID)

Today’s hybrid workforce requires a flexible voice solution, because DID numbers are not geographically restricted, they can provide your business with local numbers regardless of where your team is physically located. Combining the power of VoIP, DID, and SIP with mobile phones, email, and SMS equals a more robust telecommunications system for your business.

Features & Benefits

Cost savings Flexible Time savings Improved Communication Local phone numbers

Standard Primary Rate Interface

A Primary Rate Interface (PRI) is a telecommunications interface standard that is largely used in Integrated Services Digital Networks (ISDNs). PRI lines are a high-capacity service that is carried over T1 or E1 trunk lines between the telecom provider’s central service station and the customer’s endpoint, depending on the country.

Features & Benefits

Consolidated Installation Consolidated Billing Performance Flexible Reliable Secure

Long Distance

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Features & Benefits

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Session Initiation Protocol

The Session Initiation Protocol (SIP) trunking is a protocol for real-time communication. It can support multiple users regardless of the media content. It enables the transmission of voice and other unified communications services over the internet, as well as fixed and mobile IP networks.

Features & Benefits

Business Continuity Cost Savings Network Consolidation Scalable Unified Communication

Voice / Video Conferencing

Building and maintaining quality relationships with partners, suppliers, internal teams, investors, and customers is essential for today’s innovative organizations to advance and stay competitive. Video conferencing solutions help to enhance productivity, save time, minimizes costs, and fosters collaboration without the need for frequent face-to-face communication.

Features & Benefits

Cost Savings Facilitates global business Improved collaboration Improved productivity

Wholesale Voice Termination

A Wholesale Termination service is a high-capacity phone service that consists of a large voice circuit or multiple voice circuits for wholesale VOIP termination, voice termination, or wholesale SIP termination. Telecommunications companies use wholesale termination to provide voice transport for applications such as phone service, video conferencing, fax, calling cards, and dial-up. Handoff types available from Wholesale Termination providers include VOIP, SIP, and ISDN PRI.

Features & Benefits

Control Flexibility Lower Costs Quality Reliability

Call Center Services

Call center services, as part of business process outsourcing (BPO), can provide a variety of resources, including customer service, help desk support, technical support, human resources, marketing, talent acquisition, finance (customer billing/AR/procurement), appointment setting, and telemarketing.
Wherever your company needs to cut costs or improve service quality, an outsourced contact or call center can assist.

Features & Benefits

Flexibility Lower Costs Quality Reliability


With UCaaS, communications are unified and accessible across multiple channels, maximizing efficiencies, improving collaboration, streamline communication platforms, and increasing flexibility. Whether you’re connecting employees across the office or global teams, we have access to UCaaS solutions to help you improve your organization’s communications.

Features & Benefits

Built-in redundancy Cost Savings Flexible Reliable Scalable Secure Simplified

Our Connectivity Partners

Hidalgo & Co is a quality agnostic advisor that consistently drives value for its clients. They focus on creative solutions that make a difference.

James P
Quinn Executive Managing Director JLL

——————————– Find out why Hidalgo Communications is the best choice for your business